privacy policy

Privacy Policy
Last updated: 16 September 2026
Studio Lucerne is the trading name of Blue Third GmbH. We respect your privacy and are committed to handling personal data responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit the Studio Lucerne website, contact us, book a class or event, subscribe to our mailing list, make a payment, or otherwise interact with our services.

1. Data Controller
The company responsible for processing personal data in connection with Studio Lucerne is:
Blue Third GmbH
trading as Studio Lucerne
Schädrütirain 7
6006 Lucerne
Switzerland
UID / VAT number: CHE-116.234.426 MWST
Email: hayley@studiolucerne.ch
Telephone: +41 78 600 88 14

If you have any questions about how we process your personal data, or wish to exercise your data-protection rights, please contact us using the details above.

2. What Personal Data Do We Collect?
The personal data we collect depends on how you interact with Studio Lucerne.
Website visitors

When you visit our website, certain technical information may be processed, including:
•    IP address;
•    browser and device information;
•    operating system;
•    pages visited;
•    date and time of access;
•    referring website; and
•    information about your interaction with the website.
Some of this information may be collected automatically through cookies and similar technologies.

Parents and guardians
When you enquire about or book a class or event, we may collect:
•    name;
•    email address;
•    telephone number; and
•    information contained in your communications with us.

Children participating in classes
Where necessary to administer a child’s participation in a Studio Lucerne class or event, we may collect:
•    child’s name;
•    date of birth; and
•    information about allergies.
We collect this information from a parent, legal guardian or other responsible adult wherever reasonably possible.
Allergy information is collected only where necessary for the child’s safety, wellbeing and appropriate participation in our classes or events.

3. How We Collect Personal Data
We may collect personal data when you:
•    visit our website;
•    contact us by email, telephone or through a website form;
•    subscribe to our mailing list;
•    make a booking through Wix Bookings;
•    provide information in connection with a child’s participation in a class;
•    make a payment; or
•    communicate with us about a booking, class or event.
Some technical information is collected automatically when you use our website.

4. Why We Process Personal Data
We process personal data for the following purposes.
Managing enquiries and communications
We use contact information to respond to enquiries, communicate with customers and provide information requested by you.
Managing bookings
We use parent/guardian and child information to:
•    process and administer bookings;
•    communicate booking details and changes;
•    organise classes and events;
•    ensure children are participating in an appropriate class or age group;
•    contact parents or guardians where necessary; and
•    address relevant safety or allergy-related requirements.

Payments and accounting
We process information necessary to receive and record payments for our services.
Payments may be made using TWINT or by credit/debit card through Wix Payments.
Payment providers may process personal and transaction information in accordance with their own privacy policies and applicable legal requirements.
We do not intentionally collect or store full payment-card details ourselves where those details are processed directly by the relevant payment provider.
Mailing list and marketing
If you subscribe to our mailing list, we may use your name and email address to send you newsletters and information about Studio Lucerne, including classes, workshops, events and other relevant updates.
You can unsubscribe at any time using the unsubscribe facility provided in our marketing emails or by contacting us directly.
Website analytics and improvement
We use analytics and reporting tools provided as part of the Wix platform to understand how visitors use our website and to monitor website performance.
This may include information such as pages visited, general visitor activity, device and browser information, and other technical or usage information.
We use this information to maintain, improve and develop our website and services.
Wix states that its analytics functionality can depend on the visitor’s cookie choices. Where the Wix cookie banner is enabled, Wix Analytics traffic and behaviour reports may rely on analytics cookies for which visitors have provided consent.

5. Legal Basis for Processing
We process personal data in accordance with applicable Swiss data-protection legislation, including the Federal Act on Data Protection (FADP/DSG).
Depending on the circumstances, processing may be necessary to:
•    provide services you have requested;
•    administer and perform bookings;
•    communicate with you;
•    comply with legal, accounting or tax obligations;
•    protect the health and safety of children participating in our classes;
•    pursue our legitimate interests, provided these interests do not override the interests or fundamental rights of the affected person; or
•    obtain and use consent where consent is required or appropriate.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before consent was withdrawn.

6. Children’s Personal Data
Studio Lucerne provides classes and activities for children.
We recognise that information relating to children requires particular care.
We generally obtain children’s personal information from a parent, legal guardian or other responsible adult.
We collect only information that is reasonably necessary to administer the child’s participation in our classes and to address relevant safety requirements.
In particular, allergy information is collected only where it is relevant to the child’s safety and participation.
We do not use children’s personal information for unrelated marketing purposes.

7. Photographs and Images
Studio Lucerne does not routinely photograph or film children as part of its classes or courses.
Photographs of children that appear on the Studio Lucerne website or other Studio Lucerne promotional materials are used only where the appropriate permission from a parent or legal guardian has been obtained.
We do not intend to use photographs of children for unrelated purposes.
If a parent or legal guardian has previously provided permission for a photograph to be used and would like to withdraw that permission for future use, please contact us at:
hayley@studiolucerne.ch

8. Wix
Our website is hosted and operated using services provided by Wix.com Ltd.
We use Wix services including:
•    website hosting and operation;
•    Wix Forms;
•    Wix Bookings;
•    Wix Analytics;
•    customer and booking management; and
•    payment processing through Wix Payments.
Wix may process technical and personal information in connection with the operation of these services.
Depending on the Wix services and integrations enabled on our website, additional cookies or similar technologies may be used.
Wix provides tools for website owners to manage privacy and cookie settings, including cookie consent and consent records.

9. Wix Forms and Mailing List
We use Wix Forms to collect enquiries and mailing-list subscriptions.
Where you voluntarily provide your contact details through a form, we use those details for the purpose for which they were submitted.
If you subscribe to marketing communications, your email address may be stored within Wix’s customer-management and email-marketing systems.
You may unsubscribe from marketing communications at any time.

10. Wix Bookings
We use Wix Bookings to manage classes, workshops and events.
Information provided during the booking process may include parent/guardian contact details and information about the participating child.
This information is used to administer the booking, communicate with the parent or guardian, organise the class and address relevant safety requirements.
Wix may process booking-related information as part of providing its booking services.

11. Payments
Wix Payments
Credit and debit card payments may be processed through Wix Payments.
Payment information is processed through the relevant payment infrastructure and may be subject to the privacy policy and terms of the payment provider.
TWINT
We may also accept payments through TWINT.
TWINT and its relevant payment infrastructure may process information required to authenticate and complete transactions.
We do not use payment information for unrelated marketing purposes.

12. Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function, including cookies required for security, stability, essential website functions and certain booking functionality.
Wix may also use analytics and reporting technologies as part of its website platform to help us understand website usage and improve the website.
The cookies and technologies used on our website depend on the Wix services, applications and features enabled on the website. Wix notes that Wix Bookings, third-party apps and integrations can introduce additional cookies beyond the standard Wix cookies.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.
You can manage cookie preferences through the cookie controls provided on our website and through your browser settings.

13. Wix Analytics
We use analytics functionality provided by Wix as part of our website platform.
This functionality helps us understand general website usage and performance, such as which pages are visited and how visitors interact with the website.
The information generated through these tools may be processed by Wix in accordance with Wix’s own privacy practices.
We use this information to understand website performance and improve our website and services.
We do not use Wix Analytics for the purpose of directly identifying individual visitors.

14. Social Media
Studio Lucerne intends to maintain social-media accounts, including Instagram and Facebook.
We may provide links from our website to these accounts.
If you click on a social-media link, your interaction with the relevant social-media platform is then subject to that platform’s own privacy practices.
If we subsequently embed social-media content, feeds, tracking technologies or other third-party social-media functionality directly into our website, those services may process additional visitor information. We will review and update this Privacy Policy as necessary when such features are introduced.

15. Google Fonts
Our website may use fonts available through the Wix website-building platform.
Where fonts are provided through Wix’s standard functionality, they are generally served as part of the Wix website infrastructure rather than requiring a separate visitor connection to Google Fonts.
If the way fonts or other third-party resources are implemented on the website changes, we will review the relevant data-protection implications.

16. Third-Party Service Providers
We use selected third-party service providers to operate Studio Lucerne and provide our services.
These may include:
•    Wix;
•    Wix Payments;
•    TWINT; and
•    other service providers integrated into Wix that are necessary for operating our website, bookings, communications or payments.
These providers may process personal data on our behalf or independently for the purposes of providing their services.
We only use personal data for appropriate and relevant purposes and take reasonable steps to ensure that service providers handle personal data appropriately.

17. International Data Transfers
Some of the service providers we use may process or store personal data outside Switzerland.
Where personal data is transferred outside Switzerland, we will comply with the applicable requirements of Swiss data-protection law concerning international transfers.
Where required, appropriate safeguards will be used for such transfers.

18. How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods because of legal, accounting, tax or other statutory obligations.
Booking and customer information may therefore be retained for an appropriate period after a class, event or customer relationship has ended.
Mailing-list information will generally be retained while you remain subscribed. If you unsubscribe, we will stop using your information for marketing purposes, although we may retain limited information where necessary to record your unsubscribe request or comply with legal obligations.
When personal data is no longer required, we will delete it or anonymise it where reasonably possible.

19. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Access to information relating to children’s bookings and allergy information is limited to people who need the information for appropriate business, administrative or safety purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

20. Your Rights
Under applicable Swiss data-protection law, you may have rights including the right to:
•    request information about whether we process personal data concerning you;
•    request access to your personal data;
•    request correction of inaccurate or incomplete personal data;
•    request deletion of personal data where applicable;
•    object to certain processing;
•    request restriction of processing where applicable;
•    withdraw consent where processing is based on consent; and
•    request information about how your personal data is processed.
Swiss data-protection law provides individuals with rights concerning access to their personal data and, where applicable, correction and deletion.

To exercise your rights, please contact:
hayley@studiolucerne.ch
We may need to verify your identity before responding to a request.

21. Complaints
If you have concerns about how Studio Lucerne handles your personal data, please contact us first so that we can investigate and address your concern.
You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe that your rights under Swiss data-protection law have not been respected.

22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, third-party providers or applicable legal requirements.
The most recent version will be published on this page, with the date of the latest update shown at the top.

23. Contact
For questions regarding this Privacy Policy or the processing of personal data by Studio Lucerne, please contact:
Blue Third GmbH
trading as Studio Lucerne
Schädrütirain 7
6006 Lucerne
Switzerland
Email: hayley@studiolucerne.ch
Telephone: +41 78 600 88 14
UID / VAT number: CHE-116.234.426 MWST
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Last updated: 16 September 2026